Privacy Policy

Effective Date: 26-06-26

At VentureFactory.ai, we believe trust begins with transparency.

This Privacy Policy explains how VentureFactory.ai collects, uses, stores and protects your personal information when you visit our website, engage with our Services or interact with members of the VentureFactory.ai collective.

By using our website or Services, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

VentureFactory.ai is a Delaware C-Corporation that owns and operates the VentureFactory.ai platform and brand.

VentureFactory.ai brings together a collective of independent specialist AI companies (“Collective Companies”), enabling organisations to access the right expertise for every stage of their AI journey.

Depending on the nature of your engagement, your Services may be delivered directly by VentureFactory.ai or by one or more Collective Companies acting as specialist delivery partners.

This Privacy Policy explains how your information is handled across the VentureFactory.ai platform.

2. Information We Collect

We collect only the information reasonably necessary to provide our Services.

Depending on how you interact with us, this may include:

Information You Provide

• Full name
• Email address
• Company name
• Job title
• Phone number
• Country or region
• Billing information
• Information submitted through enquiry or contact forms
• Information voluntarily shared during consultations, workshops or meetings

Where appropriate, this may include information about your organisation, business processes, technology environment, goals or operational challenges.

Payment Information

Payments are processed securely through Stripe or another authorised payment provider.

Depending on the Service purchased, payment may be collected by VentureFactory.ai or by the relevant Collective Company responsible for delivering the Service.

We do not store or have access to your complete payment card details.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Basic website analytics

This information helps us improve the performance, security and usability of our website.

3. How We Use Your Information

We use your information to:

• Deliver the Services you request
• Schedule consultations and meetings
• Process payments
• Respond to enquiries
• Prepare reports and recommendations
• Improve our Services
• Improve our website
• Communicate important updates
• Comply with legal or regulatory obligations
• Protect the security and integrity of our systems

We do not use your information for purposes unrelated to the Services you have requested without an appropriate legal basis.

4. Sharing Your Information

We do not sell your personal information.

Where necessary, we may share relevant information with:

• the Collective Company responsible for delivering your engagement
• trusted technology providers that support our website or communications
• payment providers such as Stripe
• professional advisers where legally required
• government authorities where disclosure is required by law

Information shared with a Collective Company is limited to what is reasonably necessary for delivering the requested Services.

All Collective Companies are expected to maintain appropriate standards for protecting personal information.

5. International Transfers

Because VentureFactory.ai operates through an international collective, your information may be transferred to or accessed by Collective Companies or service providers located in different countries.

Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place and that personal information continues to receive an appropriate level of protection.

6. Confidential Information

Many of our engagements involve commercially sensitive information.

Information shared during consultations, workshops or advisory sessions is treated as confidential and used solely for delivering the agreed Services unless disclosure is required by law or authorised by you.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide the requested Services
• maintain business records
• comply with legal or regulatory obligations
• resolve disputes
• enforce our agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how our website is used.

Cookies may be used to:

• remember user preferences
• improve website functionality
• measure website performance
• analyse visitor behaviour

You can control or disable cookies through your browser settings. Please note that certain features of the website may not function as intended if cookies are disabled.

9. Data Security

We take reasonable technical, organisational and administrative measures to protect personal information from unauthorised access, disclosure, alteration or destruction.

While we continually work to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may have the right to:

• request access to your personal information
• request correction of inaccurate information
• request deletion of your personal information
• request restriction of processing
• object to certain processing activities
• withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

11. Third-Party Services

Our website or Services may include links to third-party websites, software or platforms.

These third-party services operate under their own privacy policies, and VentureFactory.ai is not responsible for their privacy practices or content.

12. Children’s Privacy

Our Services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology or legal obligations.

The most current version will always be available on our website together with the effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us using the contact details provided on our website.