Terms & Conditions
Effective Date: 26-06-26
Welcome to VentureFactory.ai.
These Terms & Conditions (“Terms”) govern your access to and use of the VentureFactory.ai website and any products or services offered through it, including AI60 and any other advisory, consulting, implementation or technology services made available from time to time (collectively, the “Services”).
By accessing our website, booking a Service or making a payment, you agree to these Terms.
1. About VentureFactory.ai
VentureFactory.ai is a Delaware C-Corporation that owns and operates the VentureFactory.ai platform and brand.
VentureFactory.ai brings together a collective of independent specialist AI companies, each with expertise in a particular area of artificial intelligence, technology or digital transformation.
Our goal is to help organisations identify, evaluate and implement the right AI solutions by connecting them with the most appropriate expertise across the VentureFactory.ai collective.
Depending on the nature of your engagement, Services may be delivered directly by VentureFactory.ai or by one or more specialist companies within the VentureFactory.ai collective (“Collective Companies”). Where this occurs, VentureFactory.ai remains your primary point of contact unless otherwise agreed.
2. Our Services
Our Services include, but are not limited to:
- AI assessments
- AI strategy and advisory
- Workshops and discovery sessions
- Technology consulting
- AI implementation guidance
- Product development
- Training and education
- Other AI-related services offered through VentureFactory.ai.
Descriptions of individual Services, pricing and deliverables are published on our website and may be updated from time to time.
3. Booking & Engagement
Bookings are confirmed once payment has been successfully received or alternative arrangements have been agreed in writing.
Following confirmation, VentureFactory.ai will contact you to schedule your engagement at a mutually convenient time.
You agree to provide accurate and complete information during the booking process and throughout the engagement.
4. Pricing & Payment
All prices displayed on our website are in the stated currency and are payable in accordance with the terms presented at the time of booking.
Payments are processed securely through Stripe or another authorised payment provider.
Depending on the Service purchased, payment may be collected by VentureFactory.ai or by the relevant Collective Company responsible for delivering the Service. The entity processing your payment will be clearly identified during checkout and on your payment confirmation or invoice.
Neither VentureFactory.ai nor the relevant Collective Company stores or has access to your complete payment card information.
5. Cancellations & Refunds
If you need to reschedule a booking, please contact us as early as reasonably possible.
Refund requests will be considered on a case-by-case basis, taking into account the nature of the Service, work already completed and the circumstances surrounding the request.
Where a refund is approved, it will be issued using the original payment method where reasonably practicable.
Failure to attend a scheduled session without prior notice may result in the booking being treated as completed.
6. Client Responsibilities
To enable us to provide meaningful recommendations, you agree to provide information that is accurate and complete to the best of your knowledge.
You acknowledge that the quality and relevance of our recommendations depend on the information made available during the engagement.
Implementation decisions remain entirely your responsibility.
7. Confidentiality
We recognise that our engagements often involve commercially sensitive information.
Unless required by law or authorised by you, VentureFactory.ai and any Collective Company involved in delivering the Services will treat information shared during an engagement as confidential and will use it solely for the purpose of providing the agreed Services.
8. Intellectual Property
Unless otherwise agreed in writing, all methodologies, frameworks, templates, reports, presentations, software, documentation and other materials developed or provided by VentureFactory.ai remain the intellectual property of VentureFactory.ai or the relevant rights holder.
Clients are granted a non-exclusive, non-transferable licence to use deliverables internally within their organisation for their intended purpose.
No material may be copied, reproduced, distributed, published, licensed or commercially exploited without prior written permission.
9. Nature of Our Services
Our Services are intended to provide strategic guidance, technical expertise and practical recommendations based on the information available during an engagement.
They do not constitute legal, accounting, financial, tax or regulatory advice.
Any decisions regarding implementation, investment or business operations remain your responsibility.
10. No Guarantee of Outcomes
Artificial intelligence projects are influenced by numerous technical, operational and organisational factors beyond our control.
While we strive to deliver practical, commercially valuable recommendations, VentureFactory.ai does not guarantee specific business, financial or operational outcomes resulting from the use of our Services.
11. Collective Delivery
VentureFactory.ai operates as a collective of specialist AI companies.
Where appropriate, VentureFactory.ai may engage one or more Collective Companies to deliver part or all of the Services requested.
Collective Companies operate as independent legal entities within the VentureFactory.ai collective and may provide specialist expertise relevant to your engagement.
12. Third-Party Platforms
Our Services may involve recommendations relating to third-party software, platforms or technology providers.
VentureFactory.ai does not own or control these third-party products and is not responsible for their performance, availability or future functionality.
13. Limitation of Liability
To the fullest extent permitted by applicable law, VentureFactory.ai shall not be liable for any indirect, incidental, consequential or special damages arising from your use of the website or the Services.
Our total liability relating to any claim arising from a particular Service shall not exceed the amount paid for that Service.
Nothing in these Terms excludes liability where such exclusion is not permitted by law.
14. Privacy
Your privacy is important to us.
Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.
15. Force Majeure
Neither party shall be responsible for delays or failure to perform obligations caused by events beyond their reasonable control, including natural disasters, internet outages, government actions, labour disputes or other unforeseen circumstances.
Where possible, affected engagements will be rescheduled.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, business operations or legal obligations.
The latest version will always be published on this website and will take effect from the date shown above.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States, unless otherwise required by applicable law.
Any disputes arising under these Terms shall be subject to the jurisdiction of the appropriate courts in Delaware.
18. Contact Us
If you have any questions regarding these Terms or our Services, please contact us using the details provided on our website.